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AI Voice

Artificial intelligence combined with voice allows brands to manage the simplest issues that don’t require human support, thereby saving on costs, without excluding the option to address more complex requests to operators.

Spontaneous. Analytical. Automatic.

Entrust your communications to our AI Voice services.

Spontaneous dialogues.

AI Voice allows spontaneous dialogues to be managed at voice level for quick and effective resolution.

Sentiment analysis.

AI Voice analyses customers' behaviour on statistical models of semantics and sentiment, grasping their mood.

Outgoing calls.

Al Voice provides the ability to make automatic outgoing calls when appropriate.

Channels to travel on

Each product travels on one or more channels, in line with the multichannel – and omnichannel – logic that optimises its performance. This approach involves an interconnected system between the various points of contact, with data transferred between the different channels and coherent strategies so that the customer has the same experience on all touchpoints.

Built-in chat
Video Call
Voice Smart Assistants

Discover the Mini-Apps in the Mexedia On App Store.

Empower your business with our products.

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Request a consultation on the most suitable products for you now.