OTP and 2FA Authentication are the main tools to ensure an adequate level of security in communications. The OTPs generated, secured, encrypted and temporarily stored and two-factor authentication help protect your business from fraud and safeguard customer data on the platform.
Each product travels on one or more channels, in line with the multichannel – and omnichannel – logic that optimises its performance. This approach involves an interconnected system between the various points of contact, with data transferred between the different channels and coherent strategies so that the customer has the same experience on all touchpoints.