Back to main menu

Channels
Products
Product categories
Industries

Go back

Go back

Go back

Go back

The first Customer experience, business automation and business intelligence super-app.

Mexedia ON is the white-label platform that enables companies to use innovative solutions such as artificial intelligence and IoT.

Contact us
Marketing SMS

Marketing SMS

Compared to email marketing campaigns, which have an opening rate of 20%, SMS have the advantage of being read by 98% of recipients.

Business Automation

Business Automation

Eliminate or reduce low-value-added tasks to optimize time and resources through artificial intelligence.

Business intelligence

Business intelligence

Make informed and crucial decisions, with all the data always available.

Omnichannel

Omnichannel

Consistently manage external and internal communications from an omnichannel perspective.

Marketing SMS

Marketing SMS

Compared to email marketing campaigns, which have an opening rate of 20%, SMS have the advantage of being read by 98% of recipients.

Business Automation

Business Automation

Eliminate or reduce low-value-added tasks to optimize time and resources through artificial intelligence.

Business intelligence

Business intelligence

Make informed and crucial decisions, with all the data always available.

Omnichannel

Omnichannel

Consistently manage external and internal communications from an omnichannel perspective.

Many mini-apps in a single store.

Use the Mexedia ON App Store to find a wide range of mini-apps designed to meet every need: different services that coexist in the same application. One example among many is Image to Text, which when analyzing an image returns a written description.
Discover them all

A constant interaction with customers, anytime, anywhere.

 

Mexedia ON allows all companies to:

  • connect with their customers on their preferred channel and offer experiences that are consistent and respectful of their history;
  • optimize the work of its collaborators with an all-in-one multi-session desktop and mobile experience;
  • create immersive and spectacular experiences through innovative channels such as the Metaverse (VR & AR) and voice smart assistants.
A constant interaction with customers, anytime, anywhere.

A constant interaction with customers, anytime, anywhere.

 

Mexedia ON allows all companies to:

  • connect with their customers on their preferred channel and offer experiences that are consistent and respectful of their history;
  • optimize the work of its collaborators with an all-in-one multi-session desktop and mobile experience;
  • create immersive and spectacular experiences through innovative channels such as the Metaverse (VR & AR) and voice smart assistants.
A simplified approach to workforce tasks.

A simplified approach to workforce tasks.

 

Mexedia ON allows all companies to:

 

  • automate routine and low-value-added tasks by providing real-time responses with virtual assistants and chatbots;
  • provide customers with immediate access to the correct content, informative articles and frequently asked questions;
  • support customers with the right information at the right time thanks to artificial intelligence.
New business automations.

New business automations.

 

Mexedia ON allows all companies to:

 

  • eliminate manual processes using centralized flowbuilders;
  • rapidly integratethe existing technology ecosystem with our solutions;
  • use proprietary CRM or rely on one proposed by Mexedia ON.
Operation analysis and optimization.

Operation analysis and optimization.

 

Mexedia ON allows all companies to:

 

  • monitor operational success with centralized information systems and improve customer experience;
  • analyze KPI trends with detailed information on each customer journey stage;
  • monitor every Mexedia ON solution through a single dashboard.
Windtre
Verizon
Tim
Terna
Tata
OneWeb
Omnyacare
Namex
Lora
Lis
ISS
Irideos
Inmarsat
fatto quotidiano
globalstar
fitprime
fico
fastweb
clouditalia
cisco
china mobile
bics
avanti

Business Builder

Mexedia ON allows established companies as well as start-ups in the start-up phase to develop new businesses, providing them with the most innovative technologies.

Find out more
Business Builder

AI LAB

Our AI LAB is a place where artificial intelligence is brought to life and transformed into valuable tools for companies and organizations.

Find out more
AI LAB

Business Builder

Mexedia ON allows established companies as well as start-ups in the start-up phase to develop new businesses, providing them with the most innovative technologies.

Find out more

AI LAB

Our AI LAB is a place where artificial intelligence is brought to life and transformed into valuable tools for companies and organizations.

Find out more

Virtual Interactive Representative

Our Virtual Interactive Representative is a customized virtual avatar that can answer customers' questions, provide information about products and services, solve technical problems, and more. Among the main categories of application of this technology are customer service, sales force automation, online commerce, IT support, business operations and hospitality.

Visit the website

Wherever you want, however you want: our services reach all channels.

The services can travel on one or more channels, which represent means of communication between organizations and companies on the one hand and customers on the other. Each company can connect its channels to Mexedia ON, using the most innovative channels such as AR and VR in addition to traditional ones: this is one of its distinctive points on the market.

AR/VR
Built-in chat
Email
Multichannel
Satellite
SMS
Video Call
Voice
Voice Smart Assistants
AR/VR

Augmented Reality and Virtual Reality