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Channels

Multichannel

WhatsApp, Telegram, Messenger, live chat, email, chatbot, social media and IVR establish multichannel interaction between brand and customer, satisfying customer preferences and keeping track of the entire history of previous communications.

Diversified. Connected. Flexible.

Entrust your communications to our multichannel services.

Freedom.

Multichannel services let customers choose their channel for communication with the brand.

Continuity.

Multichannel services ensure the brand keeps track of the entire history of customer interactions.

Flexibility.

Multichannel services ensure that brands and customers can switch between channels in integrated communication.

Start communicating with our multichannel services.

Improve customer interaction, discover Mexedia's suite of products.
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Associated products

Different products in a single suite. This is Mexedia's competitive advantage, which makes it a point of reference for brands seeking targeted and authentic communication with their customers. For this reason, each service is associated with others that can enhance its scope. To achieve every goal together.

Omnichannel Dashboard

Our services reach all channels.

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AI Text

Responds to customer requests in real time with text messages.

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