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AI Text

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Artificial intelligence combined with messaging allows brands to manage the simplest issues that don’t require human support, thereby saving on costs, without excluding the option to address more complex requests to operators.

Always connected. Analytical. Automatic.

Entrust your communications to our AI Text services.

Monitoring.

AI Text can monitor all the content written by customers on the brand's digital channels, catalogue the information and assign it a tag.

Sentiment analysis.

AI Text understands the nature of the comments and the customer's mood, thereby prioritising the most critical and urgent ones.

Immediate resolution.

AI Text can be used to manage and resolve simple information requests automatically and in real time.

Channels to travel on

Each product travels on one or more channels, in line with the multichannel – and omnichannel – logic that optimises its performance. This approach involves an interconnected system between the various points of contact, with data transferred between the different channels and coherent strategies so that the customer has the same experience on all touchpoints.
Built-in chat
Multichannel

Start communicating with our AI Text services.

Improve customer interaction, discover the benefits of Mexedia.

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Request a consultation on the most suitable products for you now.

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Related products

Each product exists in a series of relationships with others that are similar and complementary, thereby enhancing its action. The suite is modular according to your needs, to make it as responsive as possible to your intended strategies and goals.

AI Voice

Manages conversations with the most natural language.

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OTT Multimessaging

Different channels to facilitate communication in one click.

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Alexa Skills & Google Home

Ever-present assistance in every customer's home.

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Meta-Center

Immersive reality spaces accessible through Oculus, desktop or mobile.

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Verified SMS

SMS sent only via verified phone numbers.

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Toll-free Numbers

Telephone service with the cost entirely charged to the recipient.

Find out more