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AI Voice

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Artificial intelligence combined with voice allows brands to manage the simplest issues that don’t require human support, thereby saving on costs, without excluding the option to address more complex requests to operators.

Spontaneous. Analytical. Automatic.

Entrust your communications to our AI Voice services.

Spontaneous dialogues.

AI Voice allows spontaneous dialogues to be managed at voice level for quick and effective resolution.

Sentiment analysis.

AI Voice analyses customers' behaviour on statistical models of semantics and sentiment, grasping their mood.

Outgoing calls.

Al Voice provides the ability to make automatic outgoing calls when appropriate.

Channels to travel on

Each product travels on one or more channels, in line with the multichannel – and omnichannel – logic that optimises its performance. This approach involves an interconnected system between the various points of contact, with data transferred between the different channels and coherent strategies so that the customer has the same experience on all touchpoints.
Built-in chat
Metaverse
Video Call
Voice
Voice Smart Assistants

Start communicating with our AI Voice services.

Improve customer interaction, discover the benefits of Mexedia.

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Request a consultation on the most suitable products for you now.

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Related products

Each product exists in a series of relationships with others that are similar and complementary, thereby enhancing its action. The suite is modular according to your needs, to make it as responsive as possible to your intended strategies and goals.

AI Text

Responds to customer requests in real time with text messages.

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OTT Multimessaging

Different channels to facilitate communication in one click.

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Alexa Skills & Google Home

Ever-present assistance in every customer's home.

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Meta-Center

Immersive reality spaces accessible through Oculus, desktop or mobile.

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Telephone Numbering

Toll-free numbers, geographic numbers, international numbers and premium numbers.

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Branded Video Call

Video calls with customers from specially branded web pages.

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Verified SMS

SMS sent only via verified phone numbers.

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Toll-free Numbers

Telephone service with the cost entirely charged to the recipient.

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Geographic Numbers

Landline telephone numbers with a geographic area code.

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Premium Telephone Numbers

Telephone numbers with a premium rate.

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Number Masking

Call masking to protect company privacy.

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